+91 9876543210
9AM-8PM

Terms of Service

Please read these terms and conditions carefully before using our services

Last updated: December 2024

Important Notice

By using our website and services, you agree to be bound by these terms and conditions. Please read them carefully and contact us if you have any questions.

By accessing and using Dhago's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Permission is granted to temporarily download one copy of the materials on Dhago's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose or for any public display; attempt to reverse engineer any software contained on the website; or remove any copyright or other proprietary notations from the materials.

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Colors may vary slightly due to monitor settings and lighting conditions.

All prices are listed in Nepalese Rupees (NPR) and are subject to change without notice. We accept various payment methods including cash on delivery, bank transfers, and digital wallets. Payment must be received before order processing begins.

We offer delivery services across Nepal. Delivery times may vary depending on location and product availability. We are not responsible for delays caused by weather conditions, natural disasters, or other circumstances beyond our control. Free delivery is available on orders above Rs. 2000.

We offer a 7-day return policy for most items. Items must be in original condition with tags attached. Custom or personalized items are not eligible for return. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices. We collect and use your information in accordance with applicable data protection laws.

The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the website are protected under applicable copyrights, trademarks, and other proprietary rights. The copying, redistribution, use, or publication by you of any such matters or any part of the website is strictly prohibited.

In no event shall Dhago or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Dhago's website, even if Dhago or an authorized representative has been notified orally or in writing of the possibility of such damage.

These terms and conditions are governed by and construed in accordance with the laws of Nepal and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

Key Points Summary

Here are the most important points you should know about our terms and conditions.

Free Delivery

Free delivery on orders above Rs. 2000 across Nepal with reliable shipping partners.

7-Day Returns

Return or exchange items within 7 days of purchase in original condition.

Quality Guarantee

Every product undergoes quality checks to ensure you receive the finest garments.

Secure Payments

Multiple payment options including COD, bank transfers, and digital wallets.

Privacy Protection

Your personal information is protected according to data protection laws.

Nepal Law

These terms are governed by and construed in accordance with Nepal law.

Questions About Our Terms?

If you have any questions about these terms and conditions, please don't hesitate to contact us.